Privacy Policy
Your privacy is important to us. This policy explains how TOLUIDE collects, uses, and protects your personal information.
Last updated: December 2024
Information We Collect
We collect information you provide directly to us, such as when you create an account, request our services, or contact us. This may include:
- Name and contact information (email address, phone number, mailing address)
- Company information and business details
- Financial information necessary for our consulting services
- Communications between you and TOLUIDE
- Any other information you choose to provide
We also automatically collect certain information when you visit our website, including IP address, browser type, operating system, referring URLs, and pages visited.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our financial consulting services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our services
- Comply with legal obligations and enforce our terms of service
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With your explicit consent
- To comply with legal obligations or respond to legal requests
- To protect the rights, property, or safety of TOLUIDE, our clients, or others
- In connection with a merger, acquisition, or sale of assets
- With service providers who assist us in operating our business (under strict confidentiality agreements)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection practices
- Secure data storage and backup systems
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: You can request access to your personal information
- Correction: You can request that we correct inaccurate information
- Deletion: You can request deletion of your personal information
- Portability: You can request a copy of your information in a portable format
- Opt-out: You can opt out of marketing communications
- Restriction: You can request restriction of processing in certain circumstances
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve our website functionality and user experience
- Provide personalized content and advertisements
You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on our website and updating the "Last updated" date.
Contact Information
If you have any questions about this privacy policy or our privacy practices, please contact us:
TOLUIDE
42 Moorhouse Avenue
Christchurch Central, Christchurch 8011
New Zealand
Phone: +64 3 621 7410
Email: [email protected]